We offer a wide range of residential and commercial roofing services to ensure the utmost protection.
The roof of your home or workplace is its first line of defense, and with our team at Hicks Residential Roofing by your side, you can ensure they are protected for the long haul. Check out the common questions we receive about our services and insurance roof claims below, then reach out to a member of our team.
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What roofing services do you provide?
We offer comprehensive roofing solutions for both residential and commercial properties. This includes complete roof replacements, professional inspections, leak repairs, and preventative maintenance. Whether you have a steep-slope asphalt shingle roof or a flat commercial system, our team is equipped to handle the project.
Which areas do you serve?
We proudly serve homeowners and business owners throughout the Kennesaw, Georgia area, extending our services to surrounding communities such as Alpharetta, Lawrenceville, Smyrna, Woodstock, Dallas, and more. If you are unsure if you are within our service area, feel free to give us a call.
How can I request a quote for my roofing project?
Getting started is easy. You can request an estimate by filling out the contact form on our website or giving us a call. When you do, we will schedule a time to visit your property, assess your roof’s condition, and provide a detailed proposal.
How long has your team been in business?
We have been a staple in the local community for more than 40 years, and in that time, we have built a reputation for quality craftsmanship and integrity to ensure your roof is built to last.
Why should I choose a local roofer?
Choosing a local roofing team means you are working with someone who understands our area’s specific challenges, such as high winds and heavy rain. Plus, we’re easy to contact when issues arise or when follow-up support is needed.
Do you offer any warranties on your roofing work?
How long does a typical roof replacement take?
Most residential roof replacements are completed in just one to two days, depending on the size and complexity of the roof. Commercial projects vary based on square footage and the system being installed, but we always provide a clear timeline before we start.
What types of residential roofing materials do you offer?
We work with a variety of high-quality materials to fit your home’s style and budget. Our most popular options include architectural asphalt shingles and traditional 3-tab shingles. We can help you choose the best material based on durability and curb appeal.
How do I know if I need a full roof replacement or just a repair?
What commercial roofing systems do you install?
We specialize in several commercial systems, allowing us to recommend the best system based on your building’s structure, energy efficiency goals, and budget.
How do you handle safety on a commercial job site?
Safety is our top priority. Our team follows strict OSHA guidelines, utilizing fall protection systems and clear perimeter markings. We also coordinate closely with facility managers to ensure the safety of your employees and customers during the project.
What should I do if I suspect my roof has hail or wind damage?
Your first step should be to call us for a professional inspection. We will document the damage with photos and a written report. If the damage warrants a claim, you can then contact your insurance company with our findings in hand.
Will my insurance company pay for a full roof replacement?
If the damage is caused by a “covered peril”—such as a major windstorm or a significant hail event—insurance often covers the cost of replacement, minus your deductible. Coverage depends on your specific policy and the extent of the damage.
Can you help me navigate the insurance claim process?
With more than four decades of experience on our side, we know what insurance companies are looking for when it comes to roof claims. This knowledge helps us thoroughly document the damage to your roof and make sure all paperwork is in order, so you get a fair and accurate assessment for your claim. Even better, we can advocate on your behalf by communicating with the insurance company.
How long do I have to file a claim after a storm?
Most policies require you to file within one year of the storm event, but this varies by provider. It is always best to have your roof inspected immediately after a storm, as some damage may not cause leaks right away but will shorten the life of your roof.
What other services do you offer?
In addition to our roofing services, we also offer siding installation, repair, and replacement, as well as soffit & fascia installation, repairs, and replacement.